RCE Computers is a value added reseller committed to being the supplier of choice through product and service excellence. In a marketplace where price is being championed by most businesses as the only criteria, and at the expense of many services, we remain steadfast to our founding principles of integrity-based sales practices, individualized customer care philosophies, employee happiness, financial strength, flexibility, and community involvement while recognizing the importance of price competitiveness. We are passionate about computers and maintain that enthusiasm in all that we do.
Our business philosophy is to strive to earn each client's trust and loyalty by developing a good relationship over the long term. That sounds simple enough but requires a great deal of consistent effort on our part. Most important of all, being the people in the company who on a daily basis carry out this philosophy. Taking the time and making the extra effort to properly understand and recommend the appropriate product, service or offer free advice to best address the client's needs is of primary importance. It's caring about the issues that confront clients and assisting them to most effectively resolve them. We have applied this philosophy since the business' inception in 1992 and thank all of our clients for their continued patronage.
After 17 years we have a new home, we are now located at 260 Winnipeg St. N., we look forward to seeing you there!
Customer service is a measure of how informed, attentive and personable an employee is. The goal of our employees is to ensure that each client has a positive experience with each interaction that takes place. Consistency is critically important and our sales staff understands this principle. All of us work together as a team to assist each other whenever required to optimize each customer's experience, and because we aim to achieve not only customer loyalty but employee loyalty as well, it ensures that over the long term, relationships can develop between clients and individuals of our company.
As with any member of our team, service technicians are required to meet high standards to ensure that the company's business philosophy is maintained and customer satisfaction remains high. in addition to being skilled at analyzing and solving technical issues, they are personable and clearly able to communicate with clients to ensure that the work being performed can be quickly and efficiently carried out. Equipment and a good infrastructure are also present to assist in the completion of these tasks. Having the ability to repair an issue in-store is an important component in providing a comprehensive customer care package.
Businesses are continuously looking for ways to increase efficiency and productivity. In a environment where downtime is money, information technology can play an important role in limiting these occurrences. Whether it be workstations, servers, software licensing, networks or any other requirement...depend on us to aid you in maximizing your business' technological potential. On-Site services allow the client to have one of our IT professionals come to their premises and perform a variety of tasks. Rely on the convenience of this service and count on us to be professional, dependable, and provide rapid response to your needs.
The in-house services group provides a large spectrum of services either to complement the retailing operation or complete stand-alone products. Individual specialties will be matched with the needs of the client to achieve maximum satisfaction and result. General areas of expertise are listed below. Full range of repair and troubleshooting services for all brands and makes of computers. This includes most operating systems.
In today's fast paced world, 'time' seems to have become a scarce commodity. We recognize this and have thousands of quality items in inventory and on display in the retail showroom. High product turn over allows for competitive pricing and ensures items are in stock for when the need arises. For those who love to build their own computers, then parts is what you need most- with perhaps the odd piece of advice. Check out the selection of Intel and AMD processors, motherboards, hard drives, RAM, optical drives, power supplies, cases, monitors, or many of the other items required for system assembly, Peripheral devices, cables, fans, networking equipment and the list goes on. When it comes to entire systems there are complete ready-to-go computers available (PC's or Apple) or we can custom build a system utilizing the components of your choice. If a portable solution is more in what you have in mind, there is also a large display of notebooks ranging in price and performance capability. Software is another area where our client's needs can be met - business, educational, entertainment or licensing - as us how we can assist.
For those times when more pressing matters require your immediate attention but a technical issue needs resolving quickly with a system, utilize this service to have the item picked up, and returned ready to use.
We care about the health of your computer. Below are a few links which may help to protect your computer against viruses and other malicious software. Ensure that these are up to date to maximaize their effectiveness.